Tudor PracticePractice Team
Practice Management
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Jennie Grant – Female
Practice Manager
Miss Samantha Barrett – Female
Assistant Practice Manager
Administrators
Julia – Female
Charlotte – Female
Care Navigators
Care Navigators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.
Care Navigators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Our Care Navigators have undertaken additional training. Dr Rai and our Salaried GPs have requested that a brief description is given at the time of booking an appointment. This is to ensure you are booked with the correct clinician and enough time is allocated to you. This will always be treated confidentially. We will always endeavour to book you with your preferred clinician, however this may not always be possible on the day and depending on your reason for a consultation, an appointment may be offered in 4 – 6 weeks if deemed non urgent.